Privacy and Policies: 7th Element Services LLC is committed to protecting the privacy of our customers. We do not sell, rent, or loan any personal identifiable information regarding our customers to any third party. We collect personal information only for the purposes of fulfilling orders, providing a high level of customer service and gaining knowledge regarding what our customers need. One of our top priorities is keeping your Personal Information secure. Access to your Personal Information is provided only to our employees and agents who access your information for the purpose of filling your order and maintaining our high level of customer service.
Collection of Information: We collect two types of information: personally identifiable information and non-personally identifiable information.
You do not have to provide us with any Personally Identifiable Information to visit our Website. However, if you choose to withhold requested information, you may not be able to visit all sections of our Website or use all of our Online Products/Programs, such as subscribing to our online natural health tools or posting content to any Community Area on our Website. A “Community Area” means any blog, personal page, group page, chat room, message board, bulletin board, recipe swap, or similar activity. In addition, we may not be able to provide you with some of the other Online Products/Programs dependent upon the collection of such information, such as a personalized www.the7thElement.com and/or www.TurnAroundMyHealth.com home page.
Non-Personally Identifiable Information: When you become a registered user of our Website, subscribe to one of our current Online Products/Programs, or in connection with other Online Products/Programs we may make available on our Website from time to time, we also may collect information that by itself cannot be used to identify or contact you, such as demographic information (like age, profession or gender) and health information (like current weight) (“Non-Personally Identifiable Information”). Non-Personally Identifiable Information may also include user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Website. Non-Personally Identifiable Information is used to help us understand who uses our Website and to improve and market our Website in general and our Online Products/Programs in particular.
Information from Other Sources: We may also supplement the information we collect with information from other sources to assist us in evaluating and improving our Website and Online Products/Programs, to determine your preferences so that we can tailor our Website and Online Products/Programs to your needs, and/or to study nutritional, Alan, behavioral and fitness questions in general.
We may collect information (including information that is Personally Identifiable Information) from you in different manners and at different places and times on our Website, such as when you register for our Website or subscribe to one of our Online Products/Programs. We also may collect information from you in connection with, or through, other Online Products/Programs we may make available on our Website from time to time. The following is a description of the areas and/or manners in which we primarily collect information about you.
Registered User and Subscription: In order to access certain online Products/Programs on our Website, such as our community areas, natural health tools and food/recipe database, you must first complete certain steps to become either a registered user or a subscriber. During these steps, you may be required to provide us with information (including Personally Identifiable Information) such as name, zip code and email address, and, if you subscribe to one of our Online Products/Programs, payment and billing information. This information is used to help us understand who uses our Website, to improve our Website and our Online Products/Programs, to contact users about requested Online Products/Programs and/or for subscription billing purposes. It is optional for you to provide additional information, but providing this information is encouraged so we can provide a more personalized experience on our Website.
The Privacy of Children: We are committed to protecting the privacy of children. Our Website and Online Products/Programs are not designed for or directed to children under the age of 13. We do not collect Personally Identifiable Information from any person we actually know is under the age of 13. We urge all parents or guardians to participate in their children’s exploration of the Internet, and to teach their children about protecting their personal information while online.
Collected Information Use: In general, we use the information collected on our Website and through our Online Products/Programs to help us understand who uses our Website and Online Products/Programs and how they are used, to personalize your experience, to assist you in using our Online Products/Programs, to improve our Website and Online Products/Programs, and for subscription billing purposes, if applicable. With respect to our Handheld Products/Programs, for example, we may use such information, among other things, to ensure that your handheld device is supported and that it has enough room for the Application, and to confirm which versions of the Application’s files are installed on your device.
If you become a registered user of our Website or subscribe to one of our Online Products/Programs, we may use your information to send you a welcoming email that may confirm your username. If you “opt-in” (for example, if you check a box, or if the box is pre-checked, you do not opt out by unchecking the box) we may send you electronic newsletters, contact you about 7th Element Services Products/Programs, services, information and news that may be of interest to you, and provide you with targeted feedback. If you no longer desire to receive these communications, we will provide you with an option to change your preferences. In addition, if you identify yourself to us by sending us an email with questions or comments, we may use your information (including Personally Identifiable Information) to respond to your questions or comments, and we may file your questions or comments for future reference. We may also use the information collected to contact you about important service announcements and updates regarding our Website or Online Products/Programs or, if you are a subscriber, about your billing account status. You will not be able to opt-out of these service announcements and updates as they contain important information relevant to your use of our Website and/or our Online Products/Programs and are not promotional in nature. (If you do not wish to receive these service announcements, you may cancel your account with us and delete the Personally Identifiable Information maintained about you on our systems by contacting our Privacy Coordinator at the address set out below.)
In addition, we may use your information to contact you about 7th Element Services Products/Programs, services, information and news that may be of interest to you by postal mail if you become a registered user of our Website.
We may also use the information gathered on our Website and through our Online Products/Programs to perform statistical analysis of user behavior, to analyze and evaluate issues relating to nutrition, health, weight-loss, behavior and fitness, or to evaluate and improve our Online Products/Programs. We may link some of this information to Personally Identifiable Information for internal purposes only or to assist you in your personal natural health efforts.
Laws and Legal Rights: We may also disclose your information (including Personally Identifiable Information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose Personally Identifiable Information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms & Conditions , or our Subscription Agreement or to protect the safety and/or security of our users, our Website or the general public.
Third Parties Generally: We may provide to third parties information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of our Website. For example, we might inform third parties regarding the number of unique users who visit our Website, the demographic breakdown of the registered users of our Website, or the activities that visitors to our Website engage in while on our Website. The third parties to which we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.
Notwithstanding the above commitments to protect your information (including Personally Identifiable Information) from loss, misuse or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk.
Users of our Website are notified when Personally Identifiable Information is being collected by third parties on our Website. We do this so you can make an informed choice as to whether you should disclose information to a third party.
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our systems. The need to back-up our systems to protect information from inadvertent loss means that a copy of your Personally Identifiable Information may exist in a non-erasable form that will be difficult or impossible for us to locate. We promise that promptly after receiving your request, all Personally Identifiable Information stored in databases we actively use and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, We will respond to your request within 30 days.
Mail: 7th Element Services LLC
13200 Danielson Street, A-1
Poway, California 92064
Last modified as of August 21, 2014